Best Practices for Sales People #6: Plans every sales call

Best Practices for Sales People #6: Plans every sales call

It continues to amaze me that so many sales people shuffle into most of their sales calls with very little, if any, prior planning.  I suppose that is why this is one of the practices of the best. Most surveys of how field sales people really spend their time conclude...
Sales Time Management Tip

Sales Time Management Tip

Does this sound familiar?  You have more customers to take care of, more variety of products and services to sell, more information to manage, and more meetings to go to today than you did a year or so ago.  Welcome to the compressed, chaotic job that is the life of...
Biggest Time Wasters for Sales People

Biggest Time Wasters for Sales People

Good time management for sales people has been an obsession of mine for more than 30 years.  In the last decade, I’ve been involved in helping tens of thousands of sales people improve their results through more effective use of their time.  Over the years, I’ve seen...
Seven Ways to Build Rapport with Anyone

Seven Ways to Build Rapport with Anyone

Building rapport with customers is like squirting oil into gears. Imagine some gears grinding together. When you squirt lubricating oil into the gears, you reduce the friction and make everything work smoother. So it is when two people interact with each other....
The Question is the Key!

The Question is the Key!

Better Sales Questions Focus, focus, focus.  That’s the phrase that I find myself repeating constantly in every sales seminar that I present.  I believe focus is the greatest challenge for sales people today, and the greatest single solution to their challenges. ...
Biggest Time Wasters for Sales People

Dealing with your customers’ time constraints

“My customers don’t have as much time to spend with me as they used to.” That’s a comment I’m hearing more frequently in my sales seminars. It’s a growing phenomenon. Your customers used to be able to spend more time with you. But...