Salespeople & Responsibility for Collections

Salespeople & Responsibility for Collections

Q. How much responsibility for collections should a salesperson have?  A. Good question.  This is one that comes up on a regular basis when I’m working with a client to refine their sales compensation plan.  It usually is expressed something like this:  “Should we...
Implement Change

Implement Change

Q. My new sales manager is having a difficult time trying to implement change. Because many members of our experienced sales force still need to execute a number of the changes in the past year, do you have any suggestions? A. Implementing change is always difficult....
Leverage – one key to taking your business to a higher level

Leverage – one key to taking your business to a higher level

Whether you are a small business person, or a professional sales person, you can utilize a powerful strategy to take your sales performance to dramatically higher levels — leverage. Leverage revolves around the idea of multiplying the effects of some effort. ...
Q&A for Sales Professionals:  Conflicting goals

Q&A for Sales Professionals: Conflicting goals

Question:  What do I do when my goals don’t match the company’s goals for me? Answer:  This is a question that I hear, in one form or another, pretty regularly. I can look at this is in two ways – expressing two different situations.  In the first, there is a...
“How can I sell when I’m not the lowest price?”

“How can I sell when I’m not the lowest price?”

I wish I had a dollar for every time I was asked that question in a sales training session.  It’s certainly one of the most common questions I hear coming from professional sales people – and their bosses. There are a variety of answers — too many for just one...